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Training

June 16, 2010 -- Seminar
Creating a Culture of Values & Excellence in Customer Service

Through customized workshops, seminars, and various one-on-one and group coaching sessions, we help client organizations enjoy the benefits of:

  • Values-based leadership
  • Improved team effectiveness
  • Values-led decision-making
  • Strategic alignment
  • Better risk management
  • Greater employee and customer commitment
  • Greater employee and customer loyalty, and more...

Our programs are designed to help people identify shared and desired values, and learn how to incorporate them into every-day practices, processes and decision-making. We also teach people at all levels how to make use of proven tools for tough-choice situations, and help them discover how these tools can significantly improve risk management, and how they become catalysts for promoting, facilitating, and leading discussions around values, ethics and doing the “right thing.”

Contact us for more details on a program designed specifically for your organization.

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Phone: 603-626-4232 • cookeassociates@cookeassociates.net • 47 Corriveau Drive, Hooksett, NH 03106

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