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Peter Cooke
 


June 16, 2010 -- Seminar
Creating a Culture of Values & Excellence in Customer Service



Welcome

Cooke Associates is a consulting, training and coaching firm that helps client organizations realize economic and social rewards through the development of values-based, high-performance cultures. 

Every area within an enterprise can become more effective through the implementation of this culture-building process, thriving on being truly aligned and grounded in shared values and a common vision.

The results are significant and recurring, as client organizations commonly experience:

  • Sustained increases in productivity
  • Enhanced competitive positioning
  • Increased employee retention rates/reduced turnover
  • Improved status as being an employer-of-choice
  • The benefits of more effective leadership and management

Transform Your Workplace!

Our proven methodology can help you transform everyday life in every area of your workplace into a high-performance culture in which people are grounded in an agreed-upon purpose and common values.

Our methodology is designed for every level of your organization:

  • Board level programs
  • Senior management
  • Operations
  • Manufacturing
  • Customer Service
  • Sales
Click here for our new values-based customer service program

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Phone: 603-626-4232 • cookeassociates@cookeassociates.net • 47 Corriveau Drive, Hooksett, NH 03106

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